Evidence
Enquiries, home and delivery history, deadlines, contracts, inspections, actions and costs.
07 / VALUE CHAIN · Warranty and aftermarket
Keep the connections between home, agreement, case, supplier and remediation.
THE WORKFLOW IN DETAIL
Enquiries, home and delivery history, deadlines, contracts, inspections, actions and costs.
Register and sort cases, collect missing evidence and coordinate deadlines and tasks. Link supplier follow-up and cost to each case, and bring patterns into the next development.
Specialists review cause, responsibility and actions. Critical or disputed issues, rejections and settlements go to the authorised owner.
Track cost per case, response time, remediation time and reopened issues. Put documented experience to work in new developments.
SEE THE BRAIN AT WORK
Follow seven moments in one example development. See the evidence, work Manta prepares and the deliverable that carries forward.
Deliverable prepared in the example.
SPECIALIST REVIEW REQUIRED
Fictional documents in an illustrative development. Timestamps show the sequence in the example.
09:16 The document is updated and assigned to its owner. The decision awaits review.
Specialists assess cause, responsibility and remediation. Rejections, settlements and changed specifications go to the right owner.
Track cost per case and use evidenced experience to prevent repeated errors.
Approved lessons feed back into specifications, supplier choices and estimates for the next development.
The example shows a possible workflow. Tasks, access and rules are configured and tested for the engagement. Project stages assume the necessary decisions along the way.
FORWARD IN THE VALUE CHAIN
12YOUR PORTFOLIO
Bring a land review, sales challenge or cost workflow. We review what Manta can prepare, execute and follow up in your setup.
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